Certification
F+I Specialist Certification
Role: F&I Manager, F&I Director
Content: Statutory and regulatory requirements and industry-adapted best practices pertaining to the F&I process, including credit apps and decisioning, safeguards, adverse actions, cash reporting, menus, signatures, ethics, sexual harassment and discrimination, as well as industry-adapted best practices and modules specific to some popular, optional F&I products.
Role: F&I Manager, F&I Director Content: Statutory and regulatory requirements and industry-adapted best practices pertaining to the F&I process, including credit apps and decisioning, safeguards, adverse actions, cash reporting, menu...
Course content
-
Lesson ACE: Adverse Actions (Part 1)
-
When to Issue Adverse Action Notices
-
Checkpoint 1
-
Example Situations
-
Checkpoint 2
-
Model Notices
-
Checkpoint 3
-
Best Practices
-
Summary
-
-
Lesson ACE: Adverse Actions (Part 2)
-
Required Content
-
Checkpoint 1
-
Required Disclosures
-
Checkpoint 2
-
Incomplete Applications & Document Retention
-
Checkpoint 3
-
Dealer Liability
-
Summary
-
-
Lesson ACE: Cash Reporting
-
FinCen Form 8300, Cash, and Suspicious Transactions
-
Checkpoint 1
-
Related Transactions
-
Checkpoint 2
-
Responsibilities, Penalties, and Best Practices
-
Summary
-
-
Lesson ACE: Conditional Delivery
-
Overview
-
Checkpoint 1
-
Customer Claims
-
Checkpoint 2
-
Unwinding Deals
-
Summary
-
-
Lesson ACE: Credit Applications (Part 1)
-
Introduction to Credit Applications
-
Checkpoint 1
-
Gross and Net Income
-
Checkpoint 2
-
Questions About Income
-
Checkpoint 3
-
Signature Issues
-
Checkpoint 4
-
Customer Copy & Proof of Income
-
Summary
-
-
Lesson ACE: Credit Applications (Part 2)
-
Additional Income
-
Checkpoint 1
-
Straw Purchases
-
Checkpoint 2
-
Fraudulently Altering Income
-
Checkpoint 3
-
Fake Proof of Income
-
Summary
-
-
Lesson ACE: Discrimination
-
Clip 1 of 3
-
Clip 2 of 3
-
Checkpoint 1
-
Clip 3 of 3
-
Checkpoint 2
-
Summary
-
-
Lesson ACE: FTC Disposal Rule
-
Requirements of the Disposal Rule
-
Checkpoint 1
-
Shredding & Third Party Contractors
-
Checkpoint 2
-
What Information Should Be Destroyed?
-
Checkpoint 3
-
Cloud Storage & Potential Penalties
-
Summary
-
-
Lesson ACE: Equal Credit Opportunity Act
-
Purpose of the Act
-
Checkpoint 1
-
Other Implications of the Act
-
Checkpoint 2
-
Applicant and Creditor Rights
-
Checkpoint 3
-
Applicant Notifications
-
Summary
-
-
Lesson ACE: Ethics
-
The Golden Rule
-
Checkpoint 1
-
Your Character
-
Checkpoint 2
-
What's Our Purpose?
-
Summary
-
-
Lesson ACE: F&I Menus
-
Compliant F&I Menus
-
Checkpoint 1
-
Elements of the F&I Menu
-
Checkpoint 2
-
Product Descriptions and Disclaimer
-
Checkpoint 3
-
Base Payment and Final Payment
-
Checkpoint 4
-
Altering Your Menu and Other Disclosures
-
Summary
-
-
Lesson ACE: Fair Credit Reporting Act
-
Accuracy and Privacy in Consumer Reports
-
Checkpoint 1
-
Proper Use of Consumer Reports
-
Checkpoint 2
-
Denying Credit and Best Practices
-
Summary
-
-
Lesson ACE: FTC Privacy Rule
-
Requirements and Privacy Notices
-
Checkpoint 1
-
Consumers and Customers
-
Checkpoint 2
-
Best Practices
-
Summary
-
-
Lesson ACE: FTC Used Car Rule
-
Overview
-
Checkpoint 1
-
The Used Car Buyers Guide
-
Checkpoint 2
-
Warranties
-
Checkpoint 3
-
Other Requirements and Penalties
-
Summary
-
-
Lesson ACE: GAP
-
Negative Equity
-
Checkpoint 1
-
Limitations
-
Checkpoint 2
-
Limitation Example
-
Checkpoint 3
-
Disclosures
-
Checkpoint 4
-
Discrimination & Fraud
-
Checkpoint 5
-
Know What You Are Selling
-
Summary
-
-
Lesson ACE: Installment Sales Contracts
-
Understanding Installment Sale Contracts
-
Checkpoint 1
-
Installment Sales & Loans
-
Summary
-
-
Lesson ACE: Magnuson-Moss Warranty Act
-
Overview
-
Checkpoint 1
-
Rules and Requirements
-
Checkpoint 2
-
Tie-In Sales Provisions and Misleading Terms
-
Checkpoint 3
-
Dispute Resolution and State Laws
-
Summary
-
-
Lesson ACE: Negative Equity (Part 1)
-
Netting
-
Checkpoint 1
-
Non-Netting
-
Summary
-
-
Lesson ACE: Negative Equity (Part 2)
-
Case Study
-
Checkpoint 1
-
Court Findings
-
Checkpoint 2
-
Damages and Conclusion
-
Checkpoint 3
-
Dealership Liability
-
Summary
-
-
Lesson ACE: OFAC
-
Specially Designated Nationals
-
Checkpoint 1
-
Potential Matches
-
Checkpoint 2
-
False Positives, Valid Matches, & Violations
-
Summary
-
-
Lesson ACE: Quoting Payments
-
Payment Packing
-
Checkpoint 1
-
Discrimination
-
Checkpoint 2
-
Other Methods
-
Summary
-
-
Lesson ACE: Red Flags Rule (Part 1)
-
What is a Red Flag?
-
Checkpoint 1
-
What Actions Does the Rule Require?
-
Checkpoint 2
-
Identity Theft Prevention Program
-
Summary
-
-
Lesson ACE: Red Flags Rule (Part 2)
-
Developing an Identity Theft Prevention Program
-
Checkpoint 1
-
Covered Accounts
-
Checkpoint 2
-
Alerts and Notifications
-
Checkpoint 3
-
Suspicious Documents & Information
-
Checkpoint 4
-
Notices of Identity Theft
-
Summary
-
-
Lesson ACE: Red Flags Rule (Part 3)
-
Identity Theft Prevention Program
-
Checkpoint 1
-
Suspicious Activity and Documentation
-
Checkpoint 2
-
Detecting Discrepancies
-
Summary
-
-
Lesson ACE: Red Flags Rule (Part 4)
-
Responding to Red Flags
-
Checkpoint 1
-
Clearing Red Flags
-
Checkpoint 2
-
Unresolved Red Flags
-
Summary
-
-
Lesson ACE: Regulation M (Part 1)
-
How is Leasing Different from Buying?
-
Checkpoint 1
-
Important Terms to Know
-
Checkpoint 2
-
Disclosures
-
Summary
-
-
Lesson ACE: Regulation M (Part 2)
-
Advertising Disclosure Requirements
-
Checkpoint 1
-
Triggering Terms
-
Checkpoint 2
-
Obtaining Lease Information by Phone
-
Checkpoint 3
-
Print Ads
-
Summary
-
-
Lesson ACE: Regulation Z (Part 1)
-
Auto Financing
-
Checkpoint 1
-
Installment Sale Contract
-
Checkpoint 2
-
Understanding Customer Priorities
-
Summary
-
-
Lesson ACE: Regulation Z (Part 2)
-
Disclosure of Consumer Credit Terms in Advertising
-
Checkpoint 1
-
Triggering Terms
-
Checkpoint 2
-
Finance Rate Disclosures
-
Checkpoint 3
-
Credit Advertising Best Practices
-
Summary
-
-
Lesson ACE: Regulation Z (Part 3)
-
Mandatory Disclosures
-
Checkpoint 1
-
Amount Financed Itemized
-
Checkpoint 2
-
Violations, Penalties, & Best Practices
-
Summary
-
-
Lesson ACE: Risk-Based Pricing Rule
-
Impact of the Rule on Dealerships
-
Checkpoint 1
-
Who Receives a Risk-Based Pricing Notice?
-
Checkpoint 2
-
Notice Forms
-
Summary
-
-
Lesson ACE: Safeguards Rule (Part 1)
-
Non-Public Information
-
Checkpoint 1
-
Recognizing NPI
-
Checkpoint 2
-
Employee Responsibility
-
Checkpoint 3
-
Computer Network
-
Checkpoint 4
-
Internet Safety
-
Summary
-
-
Lesson ACE: Safeguards Rule (Part 3)
-
Physical Safeguards
-
Checkpoint 1
-
Technical Safeguards
-
Checkpoint 2
-
Administrative Safeguards
-
Summary
-
-
Lesson ACE: Sexual Harassment and Discrimination
-
Introduction
-
Legal Overview
-
Checkpoint 1
-
What is Sexual Harassment?
-
Checkpoint 2
-
Examples of Conduct
-
Checkpoint 3
-
The Complaint Process
-
Checkpoint 4
-
Protected Classes
-
Checkpoint 5
-
Discrimination in the Workplace
-
Summary
-
-
Lesson ACE: Customer Signature
-
Ink and Electronic Signatures
-
Checkpoint 1
-
Legal Overview
-
Checkpoint 2
-
Signature Issues
-
Summary
-
-
Lesson ACE: UDAP
-
Clip 1 of 3
-
Clip 2 of 3
-
Checkpoint 1
-
Clip 3 of 3
-
Checkpoint 2
-
Summary
-
-
Lesson F&I Specialist | Study Guide
-
Exam Study Guide
-
-
Lesson F&I Specialist | Certification Exam
-
ACE: F+I Specialist | Exam
-
-
Lesson ACE: Menu Vocabulary
-
F&I Menu Language
-
Checkpoint 1
-
Warranty Vs Service Contract
-
Checkpoint 2
-
"Mandatory Disclosures" and "Waivers"
-
Checkpoint 3
-
Loan or Lease-Specific Terminology
-
Summary
-